EVENT ESSENTIALS (FAQ)

We clean and sanitize before each use for the safety and protection of our guest.

Yes, we can secure your booking date once the 50% deposit has been paid. You will receive a confirmation email securing your event date. The deposit can be refunded up to 48 hours before your event.

Texas weather can be unpredictable. Despots are required to book but can be refunded up to 48 hours before your event.

The inflatable should be deflated if there are winds that are 25mph. We are unable to set up in extreme wind conditions for the safety of your children and guest. 

Yes, we love added balloon decor, it’s so much more fun with balloons! We do offer that service at an additional cost. If you choose to work with a different vendor on this please let us know as certain materials can cause damage to the inflatables. We do ask that the balloons are removed prior to pick up. 

We take pride in creating joy-filled experiences that transcend ordinary celebrations, making them extraordinary and unforgettable. Our dedication to honor and stewardship ensures that every detail is meticulously attended to, leaving you free to savor every precious moment with your loved ones. With people at the heart of everything we do, fostering a spirit of joy and togetherness in each and every occasion. Come, join us, and let’s embark on a journey of celebrations that touch the soul and create cherished memories for a lifetime.

For your safety and good stewardship of these bounce houses we ask no more than 5-6 people at one time. 

If you happen to return a rental with one of the following conditions below we will have to charge a cleaning fee of $250.
– Paint
– Excessive Dirt
– Party decor
– any extra items 

Bounce House Rules:

1. No shoes
2. No Food or drinks
3. No glitter, face paint, slime, confetti, silly string, or any mess
4. No jewelry, glass, or any sharp objects
5. No pets
6. All rentals must remain dry at all times
7. No horseplay (including no climbing on top or the sides)
8. Adult supervision required at all times.
9. Please don’t remove any sandbags, stakes or anything placed to secure. 
10.Inflatables must be deflated if the winds are in excess of 25mph.
11. Have FUN! 
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